Customer arrives
Create or locate the customer and understand their history.
One connected repair workflow
Follow a repair from the first customer conversation to a completed, searchable job record.
Create or locate the customer and understand their history.
Record identity, condition, accessories and the reported issue.
Keep investigation and findings attached to the job.
Track work, parts, labour, notes, status and responsibility.
Maintain communication throughout the repair.
Prepare the relevant document from connected job information.
Retain a searchable customer, device and repair record.
Email tracking with Brevo
Keep customer communication connected to the job. With Brevo configured, InteliFix displays email activity for jobsheets, invoices, quotes, repair reports, receipts and other InteliFix emails sent through the integration.
Explore the Brevo integrationDelivery visibility, inside InteliFix.
Spot delivery issues and follow up with better context.
A Brevo account and configured tracking integration are required. Events appear when reported by Brevo; an open event does not prove a message was read.Bring the work together
Run repairs, customers, invoices and workshop administration from InteliFix.
With the £99 one-off Website Bookings add-on, a compatible website pre-booking form automatically creates a jobsheet from customer details, fault information and photos, and passes through the booking schedule supplied by the website. General contact enquiries remain separate from repair pre-bookings. The alternative hosted request form uses staff review. Standard connection setup for one supported website is included.
Explore Website Bookings